Do you ever get this call at a rather inconvenient time from an unknown number? You start wondering who might that be, and you just follow the natural impulse of answering your phone, just to find out it’s another robocall.
It’s just frustrating how phone companies turn a blind eye to robocallers, whereas the number of such annoying calls keeps escalating day by day. Due to the massive amount of consumer complaints, the head of the Federal Communications Commission wrote to many companies, enquiring about their protocol in regards to robocallers; and urging them to “up their game” and start providing concrete solutions to this never-ending problem.
And what did the phone companies reply with? Vain promises of improving the war against robocalls, claiming that the consumer’s experience is their top priority. However, no real changes in regulations have been made. Which begs the question: what should be done next?
Some Carries Get More Robocalls Than Others?
Consumers from all phone companies suffer from robocalls – that’s a fact. Yet, the idea that certain carriers get more robocalls than others proves that the fight against spam is not taken seriously by some major players in the field of telecommunications.
A recent report was released this month in regards to the number of robocallers per each phone company, and the findings were rather agitating. Apart from the massive numbers you’ll see in this report, the top two carriers that are targeted by robocallers are AT&T and T-Mobile.
The ironic thing is that the chief executive of AT&T responded to the enquiries of the head of the FCC with utmost urgency, claiming that he himself would lead a special “Robocalling Strike Force” with the sole purpose of developing mechanisms and tools to wipe out robocallers. Also, he stated that his endeavors will be in tune with government offices, recommending how the authorities’ role will need to be executed for this journey to succeed.
What Makes a Robocaller? Know Your Enemy!
Basically, a Robocaller is a telemarketer who tries to convince you with their pitch. In most cases, their pitch is part of a bigger scam where you’ll be robbed out of your money or personal information. But the main objective of a Robocall is convincing you with the legitimacy of the party you’re interacting with in order to feel comfortable sharing your information or acting out in accordance with the call.
Calling from a Legit Number
There’s something called Spoofing that is shared by most Robocallers. In order to make you believe that a Robocall is legit, scammers use a software that transmits a different number than the one they’re actually calling from. In most cases, they’ll choose a number that’s associated with the IRS or an established company like Microsoft; so your caller ID will display a name familiar to you.
Pay to Proceed
Another thing that the majority of Robocallers do is that they’ll ask you to pay for something. Whether they’re claiming to be the IRS or a tech company, they’ll try to get you into buying a new tech support license or pay some kind of fake taxes that needs to be processed right away.
Obviously, in order to get you to be concerned and eventually succumb to their little scheme, Robocallers will threaten you on behalf of the organization they’re impersonating. They’ll tell you that you’ll be arrested if such taxes were not paid, or your electricity will be shut off if you didn’t pay certain bills. All in all, they’ll try to get you to pay while being on the phone with them, not giving you a chance to rethink the matter twice; and that’s usually gives them away and exposes their scheme.
What Should You Do If You Get a Robocall?
First of all, if you’re not sure whether the call you’re having is legit or not, try not to proceed. If a legit company calls you and you’re a little bit suspicious, let them know, or simply end the call and try to get a verified number from a reliable source and make the call yourself.
Always remember not to give out your information if you’re not certain who’s calling you. Also, most companies will not make you pay for something on the spot. Simply, end the call, contact the company you allegedly spoke with, and get your facts straight.
If you’re certain about a Robocaller, try to contact your service provider and report the incident. They might help you track the caller or even block the number in order not to be harassed again.
Millions of fake calls are being broadcasted every month across the U.S and phone companies are not yet doing the best they can to mend the situation. It’s better to keep yourself safe and identify a Robocall yourself, as the matter is far from being resolved. Will it always be that way?
Let us know in the comments section below if you received a Robocall before, and what you’d recommend that phone companies should do to stop these recurring schemes.